Yet you could definitely see some steps taken to make the place more accessible. Massachusetts were still under some of the more strict rules during my visit – you still couldn’t walk around with a drink (and self-service stations were still closed), mask adherence was still mandatory in the state, and staffing still seemed a bit tight, given the continual recorded announcements that drink service could be slow, with apologies. I still wanted to check out how things had changed, so I did the trek earlier this month on a Friday night.
In April, they took away all my offers, I guess because I hadn’t been visiting often enough, and for May/June they offered me my old offer, to be used once within a two month window. I had decided to give them some time to continue to evolve as they settled back in, and then life happened, and then travel restrictions happened. At the time I wasn’t all that impressed, finding much of the casino floor was closed because of the way things were laid out, and finding it nearly impossible to get on a machine, during a preview weekend at that. My last visit to MGM Springfield was during their preview opening weekend after the COVID-19 closures in 2020.
